Healow Patient Portal

Patients can sign up online either by downloading the healow® mobile app or going to the healow® website.

If you sign up through the website, follow these steps:

1. Follow the link above to the healow® website, then toggle over to the “View Your Health Record” tab.
2. Once on that screen, you should see a search bar; locate the San Antonio Specialty Health & Sports Medicine clinic by entering the clinic’s Practice Code*: CADJCD. You also have the option to search by Provider.
3. Select the Practice or Provider from the list, then enter either your User Credentials or your First Name, Last Name, and Date of Birth when using your mobile phone. Usernames and passwords are case-sensitive!
4. Assuming you don’t have a healow® account, you’ll be prompted to create one.
5. Validate your identity by entering your Date of Birth or Phone Number, and then click “Next.” After validation, you must create a new password to replace the temporary password.
6. Enter your new password 2 times to confirm the password.
7. Please choose a security question and provide an answer, then proceed by clicking “Agree.”
8. If you have read and accepted the terms & conditions in the Practice Consent Form, click “Agree.” When your new password is confirmed, click “Log in.”

*SA Specialty Health & Sports Medicine is partnered with CommuniCare Health Centers, meaning that SA Specialty Health & Sports Medicine shares the same Practice Code as CommuniCare. For example, when searching for your provider, such as Dr. Bernard Hildebrand, he will be listed under CommuniCare instead of SA Specialty Health & Sports Medicine. For questions or concerns, give us a call at 210-229-7242. 

• An active healow® account
• Access to the Internet by a computer, laptop, or mobile device like a tablet or smartphone
• An up-to-date browser (such as Chrome, Edge, or Safari) or the healow® mobile app